We work on a sliding scale, which means that we can adjust the price based on your needs. If cost is a concern for you, please ask about this during your first session
How long is a standard session and how frequently will they be?
Each session is approximately 50 minutes
Clients typically begin by coming once/week, but we are happy to work with you to create a schedule that best suits your lifestyle and needs
How can I pay?
We accept E-transfer payments, credit card or cash
Will my insurance cover therapy?
Being that we are both registered provisional psychologists, most insurance companies will provide coverage
We cannot direct bill, you will need to pay upfront and submit your receipt to your insurance company
What is your cancellation policy?
Please provide 24 hours notice if you need to cancel your session
If there is less than 24 hours notice, you will be charged a cancellation of 50% of your session fee
If you are running late to a session, please let us know via phone or email. If you will be more than 30 minutes late, we ask that you contact us to reschedule
What type of therapy do you offer?
We work from many different therapeutic lenses and tailor our approach to your personal needs
We pull from therapeutic techniques such as; Narrative Therapy, CBT, Solution-Focused, Person-Centered, Emotion-Focused, EMDR, etc.
Which clientele do you work with?
We work with individuals (including adults, children, and teens), families, and couples
If you begin individual therapy, and would like to include a family member or partner in the future, this is something that can be discussed with your therapist in session
Where are you located?
We are located in the Midnapore Business Centre at 259 Midpark Way SE #205
Our office is on the 2nd floor; enter the reception area and your therapist will come get you from there
If virtual formats are your preference we offer video and phone sessions
How do I choose a therapist?
The most important aspect of therapeutic change is the therapeutic relationship! As such, we are committed to providing a comfortable and compatible alliance. We encourage you to explore the "Meet our Psychologists" page to find the right fit for you
Should you find the therapist you chose is not the right fit, you can switch to another therapist within Solana, or we can provide a referral elsewhere
Can you prescribe medication?
No, as counselling psychologists we cannot prescribe medication. Should you need a prescription, we are able to refer you to a psychiatrist or a family doctor who can